If you’re dissatisfied with your order for whatever reason, we're here to help!
You can request a return within 7 days of your delivery date for full refund or store credit.
Non-Returnable Items
Several types of items cannot be returned:
- Sale items are final sale and cannot be returned.
- Personal items such as adhesive bras, bodysuits, earrings, swimsuits, underwear, etc. cannot be returned.
- Gift cards cannot be returned.
- Items without tags and in original packaging cannot be returned.
- Items with visible signs of wear or use cannot be returned.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, we'll process an order for the new item if available.
Refunds
Once we receive and inspect your return, we will let you know if it has been approved for a refund minus a 20% restocking fee if the item doesn't meet the return conditions above. Once approved, your refund will be issued within 5–7 business days of us receiving your return. If the return is received after day 7, you'll receive store credit with the full process taking up to 10 business days.
If you have any questions, please contact us at admin@impulsivefashion.com or call 209-214-7361.
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